1. Scope
This policy applies to the Leapstack website and Phase 1 lead forms (general contact, insurance consultation, checkup consultation).
2. Information we collect
We collect full name, company, work email, phone number, and consultation-related fields you voluntarily provide. We do not collect national ID numbers, employee dates of birth, detailed employee lists, individual checkup results, or medical records via public web forms at this stage.
3. How we use it
Information is used to respond to consultation requests, contact Sales/Operations, improve the website experience, and meet legal obligations when required.
4. Sharing information
Leapstack does not sell personal data. We may share information with technical service providers (email, CRM, hosting) under confidentiality agreements, or when required by law.
5. Contact
Privacy contact: info@leapstack.vn · Hotline 1900 57 1233.
6. Service operations data
When a company uses our services, Leapstack may process operating data related to claims, cashless hospitalization, or health checkups under service contracts with the company and/or insurers. Data for corporate reporting is aggregated and anonymized where appropriate; personally identifiable data is not published on the marketing website.
7. Security and retention
Leapstack applies appropriate organizational and technical measures to limit unauthorized access. Retention follows the purpose of lead consultation, legal obligations, and/or service agreements.
8. OCR / AI tools
OCR/AI tools (if enabled within contract scope) support document processing; they do not replace professional decisions by insurers or medical facilities.
9. Content responsibility
Marketing website content responsibility: Leapstack Vietnam team. Privacy and information correction: info@leapstack.vn - 1900 57 1233.