Partnering with companies to manage insurance benefits
Benefits are purchased, but files, cashless billing, and progress tracking still consume HR and employee time.
Employees are unsure what to prepare, so files bounce back repeatedly.
HR has to chase multiple channels to know where a file stands.
During hospitalization, employees lack a clear contact and response time.
HR, insurers, and facilities lack a clear connecting hub.
Friction usually starts after the policy is live — from fragmented handling to one hub for file guidance, cashless billing, and progress tracking.
Employees and HR have one place to ask when a need arises.
Before use → during processing → after the result.
Hospital cashless support within the network, under program terms.
No more chasing every case across email, chat apps, and Excel files.
Leapstack coordinates between the insured member, the company, the insurer, and medical facilities — without replacing your existing insurance policy.
Company & employees
Operating partners
Leapstack stays with you before benefits are used, during processing, and after completion.
Two primary support flows help employees use benefits and help companies keep operations under control.
Fast handling with transparent progress updates on your file.
A smoother care visit, with Leapstack beside you at each step.
Reference checklists by common benefit groups. Exact requirements depend on the insurer and policy.
Leapstack works with 500+ affiliated medical facilities to support hospital cashless claims, corporate health checkups, and employee care. Some facilities sit on insurer cashless networks and may not have a direct contract with Leapstack.
Network scale
500+
Cashless network of 500+ medical facilities nationwide - easier benefit use and corporate checkup delivery.
Representative coverage
This page lists facility types and representative coverage only. Detailed facility lists and cashless / delivery capability depend on the selected program and providers.
Explore corporate health checkup solutions → · Corporate health insurance →
Interface and figures are illustrative. Features depend on contract scope.
Insured members supported
Enterprise clients
Operations staff
Facilities in the network
Cases handled within SLA
Cashless hospitalization support
Figures above are Leapstack internal operating metrics, updated as of July 2026, for reference only. Scope and calculation method for each metric are noted alongside each item. Actual conditions depend on the selected contract and program.
Explains the TPA role in corporate health insurance in Vietnam, claims and cashless operations, and when companies need a TPA partner.
Claims teams, cashless networks, 24/7 support, SLA handling, and technology — the TPA capabilities companies should evaluate when choosing a partner.
Five steps of TPA claims and cashless support: from a medical expense event through feedback and reporting for HR.
Benefits of the employee app and HR Portal, OCR/AI document support, limits to note, and next steps.
Leapstack supports operations within service scope. Final payment decisions remain with the insurer.
A TPA (Third Party Administrator) operates claims and hospital cashless billing within the scope authorized by the insurer or employer. A TPA does not issue insurance policies and does not make the final payment decision.
Cashless billing means an in-network facility submits a request so the patient does not advance the full covered amount. Reimbursement means the employee pays first, then files for repayment. Both depend on policy terms.
No. Leapstack is a TPA and a multi-insurer agent. Approval to pay sits with the insurer under the policy. Leapstack guides files, coordinates cashless requests, and tracks progress.
Depending on service scope, Leapstack guides documents, receives files, coordinates in-network cashless billing, tracks status, and reports to HR. Employees still need to provide complete information and paperwork required by the insurer.
Not always. Employees may still pay co-pay, amounts above limits, excluded items, or out-of-network costs. Cashless outcomes depend on policy benefits and the insurer's response.
Usually the insurance card or program details, ID documents, and early contact with the support desk. Leapstack explains the process for the network and terms of the active program.
Incomplete files are often delayed or sent back for more papers. Leapstack checks a checklist and flags gaps before submission, but the employee remains responsible for valid original documents.
The insurer. Leapstack supports operations and shares progress updates; it does not guarantee turnaround or claim outcomes beyond the service contract.
Share headcount, the current program, and priority bottlenecks. Leapstack will propose a suitable support approach.
